FAQs

We know you have a lot of questions on your mind and this is just the right place for getting some answers. Following are some of the frequent questions that have been asked by doctors interested in knowing more about NationWide and joining our 'League of Physicians'. However, if the question you have in mind isn't here, don't worry. Just contact us, and we'll get back to you as soon as we can.

  • 1. Is NationWide a hospital?

    NationWide is a chain of primary care clinics offering providing personalised family doctor and allied health care services to individuals, families and corporate groups. It works on an outpatient model with no admission (inpatient) facilities and hence it is not a hospital.

  • 2. How many clinics do you have?

    We have 15 full-service clinics and 14 satellite clinics in Bangalore & Delhi-NCR. For more information on where our full-service clinics are located, please click here. Our 14 satellite clinics operate out of corporate facilities and gated communities, exclusively serving the respective captive audience.

  • 3. What are the standard working hours for your doctors?

    The working hours are from 10.00 am to 1.00 pm and 4.30 pm to 8.30 pm (Mon - Sat) and 10.00 am to 1.00 pm on Sundays. Every clinic has a separate doctor's rota for Sunday, hence each doctor will usually work one Sunday per month. There is a compensatory off for working on Sundays and extra incentive is paid if you work more than your normal weekly hours. For more information, you can get in touch with our HR department.

  • 4. What are satellite (or spoke) clinics?

    Every NationWide clinic caters to some gated communities or corporate offices. The clinics at these places are called as satellite or spoke clinics. The doctor covers these clinics between 1.00 pm to 4.00 pm. 

  • 5. Will my working hours extend to 12 hours in a day if I do a spoke clinic?

    Yes, if you do spoke clinics the working hours extend to 12 hours/ day. However a separate remuneration is given for the same. Spoke clinics are not open all days in a week and hence you will have to cover a spoke clinic only about three days a week.

  • 6. How many days of leave are the doctors entitled to in a year?

    Our doctors are entitled to 24 days of annual leave, plus 8 days of public holidays (total 32 days excluding Sundays) in a year. Additionally, all full-time, confirmed doctors are also entitled to 1 day of loyalty leave per completed year of employment with the organisation, upto a maximum of 5 days.

  • 7. Is part time option available?

    The part time is available for evening slots only. However, it is not a preferred option for us. 

  • 8. Am I going to be employed by NationWide, Or can I be a consultant?

    We have both options available, and it depends on your specific area of expertise whether we take you on as a salaried-employee or as a consultant.

  • 9. What is "On-call"?

    The Doctor-on-call is a 24 x 7 telephone-on-call service that we provide for our subscribed members in case of emergency. Doctors at NationWide have an internal rota to take care of this and usually are on the rota once a month.

  • 10. Do I need to be a post graduate in family medicine for me to apply?

    Although we have several post graduates in family medicine working at NationWide, it is not a mandatory requirement to apply to us. Previous job experience and attitude to learn has significant weightage, as several doctors have earned their MRCGP (INT) and other post graduate qualifications while working and training at NationWide. For more information on current vacancies at NationWide, please click here.

  • 11. Are you a training institute?

    No, we are not a training institute at this point of time. All the training we do is imparted as a part of our internal training for our employed doctors.

  • 12. How are doctors at NationWide trained? Do they have to pay for the training?

    We have a mandatory annual training curriculum that helps our doctors hone their skills in primary care practice. All NationWide family physicians undergo a minimum of 200 hours of training in a year and take up a "fit-to-practice" test once every quarter as part of their continuous professional development (CPD) requirements. This helps them to keep abreast of latest developments in medical science and enables them to provide evidence-based medical care for their patients.

    There are no charges for the training. To see some examples of training and CME at NationWide, please visit our CME Resources page.

  • 13. Will the CME help me attain any further qualification in my stream?

    NationWide aims at providing quality care to patients and hence believe that continuous medical education is the key for providing high-quality of care. The training is designed such that it will help in preparing for the MRCGP [INT], DNB (Family Medicine) or other post graduate diplomas in Family Medicine. For more information on learning and development @ NationWide, please click here

  • 14. What will be my career growth at NationWide? How will that be facilitated?

    The career growth in the organisation is based on the interest of the doctor.  At NationWide a doctor can achieve career advancement either vertically within the clinical domain through further experience and specialisation or may choose to take an academic or administrative path to attain horizontal growth. For more information on this, please click here.

  • 15. Do you send Doctors abroad for training?

    As of now we do not send doctors abroad for training. However, we do explore exchange programs with primary care organisations outside India from time to time.

  • 16. Do you also take on doctors from the AYUSH (Ayurveda, Youga, Unani, Siddha, Homeopathy) systems?

    No, we do not provide Ayurveda, Yoga, Unani, Siddha or Homeopathy services and hence we recruit only Allopathic practitioners. However, we do provide dental, physiotherapy, counselling and dietary services.

  • 17. Do you have Specialists doctors in addition to Family Physicians?

    Yes, we have other specialists also, who come in as consultants for providing Paediatric, Gynaecology, Diabetology, Cardiology, Radiology, Psychological counselling and Physiotherapy services.

  • 18. Whom do you send patient referrals to?

    We refer them to our specialists and/or hospitals of their choice.

  • 19. What is the salary package?

    NationWide follows a compensation policy that at par with the best in the industry and in most cases the salary package is slightly higher than the industry standards. The actual financial package will depend on the experience, qualification and the internal medical assessment of the respective candidates.

  • 20. What is CTC?

    CTC means Cost To Company, which includes your salary, allowances, gratuity and perquisites, if any. Your salary has 3 components, fixed component, variable component and on-call component.

  • 21. What is variable pay?

    Variable pay is one of the components of your salary. In addition to the fixed component of your salary, which is paid every month, variable pay is like an incentive which is paid to you depending upon your performance. This will be based on your balanced score card.

  • 22. What is a balanced score card?

    The balanced score card is a performance management tool that is used at NationWide to guide, measure, monitor and reward the performance of each and every employee in the organisation (including the CEO). It is designed to keep track of the objectives assigned for each employee and measure their achievements against these objectives. It is also used to align their activities to the vision and business strategy of the company, to improve external and internal communication and to monitor performances against the strategic goals. The balanced score card for each employee comprises:

    - A set of goals or objectives specific to him/her to be achieved in a requisite period of time (examples - master the art of breaking bad news to a patient, devise a protocol to be followed for avoiding poly pharmacy dosing, etc.)
    - The corresponding set of activities that he/she needs to do to achieve above objectives (examples - attending a requisite number of communication skill internal workshops, doing a self-audit of all prescriptions made for a specific set of patients, etc.)
    - Metrics to measure how the activities have been executed within a set timeline
    - Scoring system based on the above metrics to measure their achievements

    The balanced score card is reviewed every 6 months for each employee and the score achieved at the end of each 6-month period is used to determine the individual variable pay rewards handed out to them.